Cookie Policy for TheAceAndEmber

Cookie Policy overview

This Cookie Policy explains how TheAceAndEmber uses cookies and similar technologies on our luxury Australian restaurant website, located at https://theaceandember.com. Our goal is to deliver a premium, cinematic browsing experience that reflects the atmosphere of our venue, while ensuring that the site remains secure, reliable, and optimised for all guests, partners, investors, and job seekers.

By setting thoughtful cookie controls, we support intuitive navigation, responsive table reservations, poker evening registrations, and private function enquiries, all while protecting your privacy and complying with Australian privacy laws.

Definition of cookies

Cookies are small text files that are placed on your computer, tablet, mobile phone, or other device when you visit a website. They enable the site to recognise your browser, store certain information about your visit, and understand how you interact with pages and features.

Cookies can be "session cookies", which expire when you close your browser, or "persistent cookies", which stay on your device for a specified period or until you delete them. In combination with other technologies, cookies help us present content smoothly and maintain a refined, personalised experience throughout your journey on our site.

Types of cookies we use

To keep our platform elegant, efficient, and secure, TheAceAndEmber uses several categories of cookies:

• Essential cookies that are strictly necessary for core site functionality and security.
• Performance and analytics cookies that help us understand how visitors use our site and measure its performance.
• Functionality cookies that remember your preferences and support enhanced, tailored features.
• Third-party cookies set by selected partners that enable services such as embedded media or secure forms.

We do not use cookies to support or enable any form of real-money gambling, wagering, or similar activities. Our poker experiences are purely recreational and social.

Essential cookies

Essential cookies are necessary for the operation of our website and cannot be switched off in our systems. They are typically set only in response to actions you take that amount to a request for services, such as:

• Navigating between pages, menus, and content sections smoothly.
• Accessing and submitting reservation forms for dining and poker evenings.
• Maintaining secure sessions when you interact with our contact and enquiry forms.
• Protecting the site against fraudulent or malicious activity.

Without these cookies, key elements of the site would not function properly, and we would not be able to offer a reliable experience for guests, corporate clients, or event organisers.

Performance & analytics cookies

Performance and analytics cookies help us understand how visitors use TheAceAndEmber website so we can refine the digital experience in line with our hospitality standards. These cookies may collect information such as:

• Which pages are visited most often, including About, Cuisine, Poker, Events, Experiences, and Reservations.
• How long guests spend on particular sections, such as our culinary storytelling or poker night details.
• Which devices and browsers are commonly used to access the site within Australia and abroad.
• How users arrive at the site, including from search engines, social media, or partner referrals.

We use this insight to improve performance, streamline booking flows, and ensure that our content, photography, and editorial storytelling load quickly and elegantly on both desktop and mobile. The data collected through these cookies is aggregated and not used to identify you directly.

Functionality cookies

Functionality cookies allow us to offer more personalised and convenient features, reflecting the bespoke nature of our hospitality. These cookies may:

• Remember your previous selections on our site, such as preferred language or location.
• Help us recall if you have already engaged with certain banners, announcements, or consent prompts.
• Support tailored recommendations for dining experiences, poker evenings, or private events based on how you navigate the site.

While you can disable these cookies, doing so may mean that some experiences become less tailored or that aspects of the site need to be reconfigured every time you visit.

Third-party cookies

We may work with carefully selected third-party providers that set their own cookies on our website. These third-party cookies support features such as:

• Embedded maps or videos showcasing our venue, interiors, and events.
• Secure forms and infrastructure used for enquiries, reservations, or newsletter subscriptions.
• Performance and analytics services that help us measure engagement with our content.

Third-party cookies are subject to the privacy and cookie policies of those providers. We select partners that align with our commitment to premium service, privacy, and compliance, and we do not permit third parties to use cookies on our site to enable real-money gambling or wagering.

Managing your cookie preferences

You have control over how cookies are used on your device. There are two primary ways to manage your preferences:

1. Browser settings: Most web browsers allow you to review, manage, and delete cookies. You can usually configure your browser to block or alert you about cookies, or to limit them to certain types. The method varies by browser, so we recommend reviewing the help section or support site for your chosen browser.
2. On-site cookie tools: Where available, our on-site cookie banner or preference centre allows you to accept, decline, or adjust non-essential cookie categories while still using the core features of our website.

Please note that blocking certain cookies, particularly essential or functional cookies, may impact your ability to experience our site fully or to complete actions such as making reservations or submitting contact forms.

How we use collected information

Information collected through cookies is used solely to support and enhance your experience with TheAceAndEmber and to maintain the security and performance of our digital platform. In particular, we may use cookie-derived data to:

• Deliver a smooth, visually rich browsing experience that reflects the ambience of our restaurant and poker lounge.
• Streamline reservation, event enquiry, and contact processes for guests and corporate clients.
• Monitor site performance, diagnose issues, and protect against fraud or misuse.
• Understand how visitors engage with our content to improve design, navigation, and storytelling.

We never use cookies to offer, promote, or facilitate real-money gambling or wagering of any kind. All poker experiences at TheAceAndEmber are purely recreational and social. Any personal information processed in connection with cookies is handled in accordance with our Privacy Policy and applicable Australian privacy laws.

For further detail on how we collect, use, and protect personal information, please refer to our Privacy Policy.

Your consent

By using the TheAceAndEmber website, continuing to browse, or interacting with our digital features, you acknowledge and consent to our use of cookies and similar technologies as described in this Cookie Policy, subject to your chosen preferences.

You may withdraw or adjust your consent at any time by modifying your browser settings or updating your preferences through our on-site cookie tools where available. Changes to your cookie settings may take effect from your next visit or page load.

From time to time, we may update this Cookie Policy to reflect changes in technology, regulation, or our business. The updated version will be published on this page with an updated effective date.